NorthStar
A 48-hour diagnostic that turns messy operations into a clear 30-day plan.
What NorthStar delivers
NorthStar is the entry point to Galaxie. We map the pain, find the bottlenecks, and translate chaos into an execution system: priorities, owners, and a realistic 30-day plan.
48-hour diagnostic
Priority map
30-day plan
Fixed scope
Who it's for
NorthStar is built for teams who feel busy but can’t point to progress. If any of the lines below sound familiar, NorthStar is the fastest way to regain clarity.
How NorthStar works
No endless workshops. Just a fast, fixed-scope flow that turns messy operations into priorities, quick wins, and a 30-day roadmap.
Intake (15 minutes)
Align on outcomes, constraints, and what “done” means.
Signal scan
Find where time, money, and trust leak across tools and teams.
NorthStar map
Prioritize fixes, highlight quick wins, and surface risks/dependencies.
30-day plan
Sequence the work with owners, milestones, and clear next steps.
What we diagnose
We diagnose operations from the inside out — workflows, ownership, and the customer journey. Pick a lens pack below to see what we look at for your industry.
Ownership & cadence
Tools & workflows
Files & knowledge
Automation opportunities
Security basics
Customer journey
Customer journey
Metadata & taxonomy
Scheduling & programming ops
Rights & entitlements
CMS & publishing workflow
Playback parity
Customer journey
Catalog, pricing & promos
Inventory & fulfillment sync
Conversion & performance
CRM lifecycle
Support workflow
Customer journey
Work orders & dispatch
Asset / inventory on-site
Approvals & compliance docs
Reporting & photo evidence
Contractor/vendor coordination
Frequently Asked Questions
No fluff. Just the practical details — what you get, how fast it moves, and how to start.

Fixed scope. Fast turnaround.
A 48-hour diagnostic, a prioritized backlog, and a 30-day plan with owners, sequence, and next steps — plus a recommendation for the right Galaxie module(s).
48 hours from kickoff. (Kickoff depends on calendar availability.)
Yes — fixed scope, clear deliverables, and no surprise invoices.
A 15-minute intake call and access to the current docs/tools (or exports/screenshots if access is restricted).
One decision-maker + one operator who knows the day-to-day. Keep it small.
Yes. NorthStar is the entry point — implementation continues via Orion, Astro, Quasar, Mercury, and/or Oort.
We work under NDA when needed and follow least-access principles. You control what we can see.
That’s exactly what NorthStar is for: fast clarity with minimal meetings, so you stop guessing and start shipping.
Click Start with NorthStar or Open comms — we’ll schedule the kickoff and send a short intake checklist.





